Classy experienced a minor incident on October 2, 2024 affecting GoFundMe Pro Manager, lasting 6h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2024, 03:35 PM UTC
We are actively investigating reports of delays of new records appearing in Classy Manager. This data is not lost, and this is not impacting transaction processing, or the donor experience. Our team is investigating and will provide updates when available.
- monitoring Oct 02, 2024, 03:57 PM UTC
Services are recovered, and Classy Manager records should no longer be delayed moving forward. We are in the process of backfilling previously delayed records. We will continue to monitor.
- monitoring Oct 02, 2024, 05:01 PM UTC
All delayed records have been backfilled and Classy Manager remains stable and fully operational. We will continue to monitor.
- resolved Oct 02, 2024, 10:19 PM UTC
We have resolved the issue, and Classy Manager is fully operational.