ClassLink incident

Roster Server Access Issue

Major

Resolved after 1 hour 4 minutes, on October 30, 2026.

resolved Oct 30, 2026, 01:53 PM UTC

The issue affecting access to some Roster Server instances has been resolved and service has been restored. Thank you for your patience.

Started
Oct 30, 2026, 12:49 PM UTC
Resolved
Oct 30, 2026, 01:53 PM UTC
Duration
1h 4m
Detected by Pingoru
Oct 30, 2026, 12:49 PM UTC

Update timeline

  1. investigating Oct 30, 2026, 12:49 PM UTC

    We are investigating an issue affecting access to some Roster Server instances. Our team is actively working on this and we will post an update as soon as we have more information.

  2. identified Oct 30, 2026, 01:32 PM UTC

    We have identified the cause of the issue affecting access to some Roster Server instances and are working on a fix. We will post another update once service is restored.

  3. resolved Oct 30, 2026, 01:53 PM UTC

    The issue affecting access to some Roster Server instances has been resolved and service has been restored. Thank you for your patience.

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