CK-12 Foundation incident

FlexBook 2.0 not loading in Safari

Resolved after 3 hours 22 minutes, on October 22, 2020.

identified Oct 22, 2020, 09:47 AM UTC

We have identified the issue and are applying a fix.

Started
Oct 22, 2020, 06:26 AM UTC
Resolved
Oct 22, 2020, 09:49 AM UTC
Duration
3h 22m
Detected by Pingoru
Oct 22, 2020, 06:26 AM UTC

Update timeline

  1. investigating Oct 22, 2020, 06:26 AM UTC

    We are currently facing issues with FlexBook 2.0 loading in Safari. Our team is actively working on a fix

  2. investigating Oct 22, 2020, 06:27 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 22, 2020, 09:47 AM UTC

    We have identified the issue and are applying a fix.

  4. resolved Oct 22, 2020, 09:49 AM UTC

    This incident has been resolved with the previous patch.

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