Citrix RightSignature incident

Latency loading RightSignature dashboard

Resolved after 54 minutes, on April 25, 2018.

resolved Apr 25, 2018, 03:40 PM UTC

We have identified and resolved the issue that was causing latency loading RightSignature dashboards, templates, and download forms. We apologize for any inconveniences this caused.

Started: Apr 25, 2018, 02:46 PM UTC
Resolved: Apr 25, 2018, 03:40 PM UTC
Duration: 54m
Detected by Pingoru: Apr 25, 2018, 02:46 PM UTC

Update timeline

investigating Apr 25, 2018, 02:46 PM UTC

We're currently investigating issues regarding loading dashboards, templates, and online forms. We apologize for any inconveniences this may cause our customers. We will continue to provide updates as we know more.
resolved Apr 25, 2018, 03:40 PM UTC

We have identified and resolved the issue that was causing latency loading RightSignature dashboards, templates, and download forms. We apologize for any inconveniences this caused.

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