Resolved after 21 hours 6 minutes, on June 1, 2018.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jun 01, 2018, 03:57 PM UTC
We are investigating the cause of documents not appearing in the dashboard. This has been identified to only be impacting documents created/signed in the last 24 hours. Our Operations team will perform maintenance after hours today, 6/1/18, and expect the documents to be available again 6/2/18. We apologize for any inconveniences this causes our customers.
- monitoring Jun 01, 2018, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 02, 2018, 01:03 PM UTC
This incident has been resolved.
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