Resolved after 1 hour 51 minutes, affecting RightSignature System Status, on September 25, 2019.
The log in issue experienced by customers using .com domain has been resolved. We have identified and resolved the cause of this issue and are working to prevent such future occurrences. Thank you for your patience and we regret the inconvenience caused.
Affected components
Update timeline
- investigating Sep 25, 2019, 07:28 AM UTC
We have been made aware of RightSignature4 not being accessible in US region(all .com domains) We are working to research and resolve the issue and will provide updates as soon as additional information is available.
- resolved Sep 25, 2019, 09:20 AM UTC
The log in issue experienced by customers using .com domain has been resolved. We have identified and resolved the cause of this issue and are working to prevent such future occurrences. Thank you for your patience and we regret the inconvenience caused.
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