Citrix RightSignature incident
Citrix RightSignature customers experiencing latency issues
Resolved after 3 hours 16 minutes, affecting RightSignature System Status, on October 15, 2020.
At this time, we believe that the latency issues affecting Citrix RightSignature service have been resolved. We will continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.
Affected components
Update timeline
- investigating Oct 15, 2020, 04:04 PM UTC
Citrix Teams are investigating a latency issue impacting customers of Citrix RightSignature impacting all regions. Citrix engineering is diligently working on resolution, and will provide additional updates on this site once available.
- investigating Oct 15, 2020, 04:45 PM UTC
Engineering team is still working on steps to mitigate the issue and will provide additional updates on this site once available
- investigating Oct 15, 2020, 06:14 PM UTC
Engineering team is still working on steps to mitigate the issue and will provide additional updates on this site once available
- resolved Oct 15, 2020, 07:20 PM UTC
At this time, we believe that the latency issues affecting Citrix RightSignature service have been resolved. We will continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.
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