Resolved after 1 hour 54 minutes, affecting RightSignature System Status, on April 30, 2024.
We are continuing to monitor for any further issues.
Affected components
RightSignature System Status
Update timeline
- investigating Apr 30, 2024, 06:03 PM UTC
ShareFile eSignature users may be experiencing issues when sending documents for signature. ShareFile Engineering is currently investigating the issue. A further update will be provided within 60 minutes.
- investigating Apr 30, 2024, 07:03 PM UTC
We are continuing to identify the issues affecting eSignature.
- identified Apr 30, 2024, 07:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 30, 2024, 07:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 30, 2024, 07:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 30, 2024, 07:58 PM UTC
This incident has been resolved.
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