Cisco Secure Email Threat Defense incident

Delay in message remediation in ETD North America region

Minor Resolved View vendor source →

Cisco Secure Email Threat Defense experienced a minor incident on July 24, 2023, lasting 19h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 06:29 PM UTC
Resolved
Jul 25, 2023, 02:20 PM UTC
Duration
19h 50m
Detected by Pingoru
Jul 24, 2023, 06:29 PM UTC

Update timeline

  1. investigating Jul 24, 2023, 06:29 PM UTC

    We are currently investigating a delay in remediating some of the messages in the ETD North America region. More information will be provided as it becomes available. Apologize for the inconvenience.

  2. resolved Jul 25, 2023, 02:20 PM UTC

    This incident has been resolved and the remediation is back to normal now.