Cisco Secure Email Threat Defense incident

Experiencing False Positive Spam Convictions

Minor Resolved View vendor source →

Cisco Secure Email Threat Defense experienced a minor incident on July 24, 2023, lasting 6d 15h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 11:02 PM UTC
Resolved
Jul 31, 2023, 02:53 PM UTC
Duration
6d 15h
Detected by Pingoru
Jul 24, 2023, 11:02 PM UTC

Update timeline

  1. investigating Jul 24, 2023, 11:02 PM UTC

    Secure Email Threat Defense is experiencing an increased number of false positive spam convictions. We are working to address this issue and will send an announcement when it is resolved.

  2. resolved Jul 31, 2023, 02:53 PM UTC

    This issue has been resolved. Thank you.