Cisco Secure Email Threat Defense incident

Attachment Scanner Delay

Notice Resolved View vendor source →

Cisco Secure Email Threat Defense experienced a notice incident on January 31, 2024 affecting Message Processing, lasting 20h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 06:47 PM UTC
Resolved
Feb 01, 2024, 02:52 PM UTC
Duration
20h 4m
Detected by Pingoru
Jan 31, 2024, 06:47 PM UTC

Affected components

Message Processing

Update timeline

  1. identified Jan 31, 2024, 06:47 PM UTC

    We are currently experiencing an attachment scanner delay in our North American environment. We are working to resolve the issue and will provide updates as they become available.

  2. monitoring Jan 31, 2024, 07:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 01, 2024, 02:52 PM UTC

    This incident has been resolved.