Cisco Secure Email Threat Defense incident
Service Degradation - Resolved
Cisco Secure Email Threat Defense experienced a minor incident on June 25, 2024 affecting Message Processing and Message Processing, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Message ProcessingMessage Processing
Update timeline
- resolved Jun 25, 2024, 09:28 PM UTC
Between 17:56 and 18:24 UTC on June 25, 2024 an anti-phishing engine in our North American and Australian environments experienced a service disruption. Customer emails continued to be scanned by other engines in our system during this time, but the disruption may have led to a temporary reduction in detection efficacy. The root cause of the outage has been identified and will be fixed as soon as possible. A temporary solution is in place and full service functionality has been restored.