Cisco Secure Email Threat Defense incident

Service Degradation in North American Environment

Minor Resolved View vendor source →

Cisco Secure Email Threat Defense experienced a minor incident on July 29, 2024 affecting Management Portal and Message Processing, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 03:46 PM UTC
Resolved
Jul 29, 2024, 06:39 PM UTC
Duration
2h 53m
Detected by Pingoru
Jul 29, 2024, 03:46 PM UTC

Affected components

Management PortalMessage Processing

Update timeline

  1. investigating Jul 29, 2024, 03:46 PM UTC

    Secure Email Threat Defense is experiencing a delay in email processing. We are working to address this issue and will post an update when it is resolved.

  2. investigating Jul 29, 2024, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 29, 2024, 06:39 PM UTC

    This incident has been resolved.