Cisco Secure Email Threat Defense incident

Intermittent web reputation system Issue

Minor Resolved View vendor source →

Cisco Secure Email Threat Defense experienced a minor incident on September 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2024, 10:19 PM UTC
Resolved
Sep 05, 2024, 02:00 PM UTC
Duration
—
Detected by Pingoru
Sep 05, 2024, 10:19 PM UTC

Update timeline

  1. resolved Sep 05, 2024, 10:19 PM UTC

    We experienced an intermittent issue with one of our processors between 14:00 UTC - 19:00 UTC on September 5th, leading to multiple domains being incorrectly blocked. The root cause was identified and a fix was implemented. We are closely monitoring the service. We understand the inconvenience this situation may have caused and sincerely apologize for any disruption.