Cisco Secure Email Threat Defense incident

Service Degradation in India Environment

Minor Resolved View vendor source →

Cisco Secure Email Threat Defense experienced a minor incident on March 27, 2025 affecting Message Processing, lasting 12h 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 01:54 PM UTC
Resolved
Mar 28, 2025, 02:17 AM UTC
Duration
12h 22m
Detected by Pingoru
Mar 27, 2025, 01:54 PM UTC

Affected components

Message Processing

Update timeline

  1. investigating Mar 27, 2025, 01:54 PM UTC

    Secure Email Threat Defense is experiencing a delay in attachment analysis. We are working to address this issue and will post an update when it is resolved.

  2. resolved Mar 28, 2025, 02:17 AM UTC

    This incident has been resolved.