Cisco Secure Email Threat Defense incident

ETD-Message Processing Delays

Minor Resolved View vendor source →

Cisco Secure Email Threat Defense experienced a minor incident on June 6, 2025 affecting Message Processing and Message Processing and 1 more component, lasting 4h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2025, 02:16 PM UTC
Resolved
Jun 06, 2025, 06:29 PM UTC
Duration
4h 13m
Detected by Pingoru
Jun 06, 2025, 02:16 PM UTC

Affected components

Message ProcessingMessage ProcessingMessage ProcessingMessage Processing

Update timeline

  1. investigating Jun 06, 2025, 02:16 PM UTC

    We are currently experiencing an ongoing intermittent issue with one of our processors, leading to processing delays. Our team is actively engaged in investigating the root cause. We apologize for any inconvenience that may be caused by this issue.

  2. investigating Jun 06, 2025, 03:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 06, 2025, 06:29 PM UTC

    This incident has been resolved.