Cisco Meraki incident

Wifi authentication issues

Resolved after 27 minutes, on May 29, 2024.

resolved May 29, 2024, 07:54 PM UTC

Our teams have deployed a fix that has mitigated impact to customers. Normal sentry wifi authentication functionality has been restored, and systems are operating as expected. If you continue to have issues, please feel free to contact Meraki Support.

Started
May 29, 2024, 07:26 PM UTC
Resolved
May 29, 2024, 07:54 PM UTC
Duration
27m
Detected by Pingoru
May 29, 2024, 07:26 PM UTC

Update timeline

  1. identified May 29, 2024, 07:26 PM UTC

    We are aware that customers may be having challenges with sentry wifi authentication. Our remediation teams have identified the issue, and are actively working to mitigate impact to customers.

  2. resolved May 29, 2024, 07:54 PM UTC

    Our teams have deployed a fix that has mitigated impact to customers. Normal sentry wifi authentication functionality has been restored, and systems are operating as expected. If you continue to have issues, please feel free to contact Meraki Support.

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