Cisco Meraki incident

Dashboard access issues

Resolved after 1 hour 44 minutes, on June 13, 2024.

resolved Jun 14, 2024, 01:03 AM UTC

This incident is now resolved. All systems are operating as expected. If you continue to experience issues, please reach out to Meraki Customer Support.

Started
Jun 13, 2024, 11:19 PM UTC
Resolved
Jun 14, 2024, 01:03 AM UTC
Duration
1h 44m
Detected by Pingoru
Jun 13, 2024, 11:19 PM UTC

Update timeline

  1. investigating Jun 13, 2024, 11:19 PM UTC

    We are aware that some customers are experiencing issues accessing the Meraki dashboard. We have teams actively investigating this now.

  2. identified Jun 13, 2024, 11:38 PM UTC

    We have identified a cause for the current customer issues and are actively working on deploying a mitigation.

  3. monitoring Jun 14, 2024, 12:30 AM UTC

    Our teams have deployed a fix that has mitigated impact to customers. Our teams will continue to monitor systems to confirm correct behavior.

  4. resolved Jun 14, 2024, 01:03 AM UTC

    This incident is now resolved. All systems are operating as expected. If you continue to experience issues, please reach out to Meraki Customer Support.

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