Dashboard changes not saving on some pages

Update timeline

1. identified Aug 26, 2024, 09:16 PM UTC

   We are aware that some customers have reported issues saving changes on different dashboard pages. We believe this includes Site-to-site VPN, Group policies, MX Firewall, Traffic Shaping and Access Control. Our engineers believe they have identified the cause for this, and are actively working to remediate this issue.

2. identified Aug 26, 2024, 09:51 PM UTC

   Our teams have confirmed that the APIs that support updates to these pages are not affected by the current issues. As such, it is possible for customers to use the following API endpoints to update their configurations until these issues are resolved: https://developer.cisco.com/meraki/api-v1/update-network-group-policy/ https://developer.cisco.com/meraki/api-v1/update-network-appliance-vpn-site-to-site-vpn/ https://developer.cisco.com/meraki/api-v1/update-network-appliance-firewall-l-3-firewall-rules/ https://developer.cisco.com/meraki/api-v1/get-network-wireless-ssid-firewall-l-3-firewall-rules/ https://developer.cisco.com/meraki/api-v1/get-network-wireless-ssid-firewall-l-7-firewall-rules/

3. monitoring Aug 26, 2024, 11:55 PM UTC

   Our teams are in the process of deploying a fix which will mitigate impact for customers. We will continue to monitor systems for correct behavior as the fix is rolled out.

4. resolved Aug 27, 2024, 12:27 AM UTC

   This incident is now Resolved. All systems are performing as expected. If you are still experiencing any issues, please contact Meraki Customers Support.