Cisco Meraki incident

Video Wall page load issues in Dashboard

Resolved after 29 minutes, on September 17, 2024.

resolved Sep 18, 2024, 12:18 AM UTC

This incident is now resolved. Video Wall within Meraki Dashboard should now operate as expected. If you continue to have issues, please contact Meraki Customer Support.

Started
Sep 17, 2024, 11:48 PM UTC
Resolved
Sep 18, 2024, 12:18 AM UTC
Duration
29m
Detected by Pingoru
Sep 17, 2024, 11:48 PM UTC

Update timeline

  1. identified Sep 17, 2024, 11:48 PM UTC

    We are aware that some customers are having issues when trying to load the Video Wall page from the Meraki Dashboard. Engineers have identified a cause for this, and are actively working to remediate the issue. Video Walls viewed within the Meraki Vision Portal are unaffected. Please utilize the Vision Portal as a valid workaround until this issue is resolved.

  2. resolved Sep 18, 2024, 12:18 AM UTC

    This incident is now resolved. Video Wall within Meraki Dashboard should now operate as expected. If you continue to have issues, please contact Meraki Customer Support.

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