Resolved after 4 hours 2 minutes, on October 9, 2024.
This incident is now resolved. All services are performing as expected. If you continue to have issues, please contact Meraki Customer Support.
Update timeline
- investigating Oct 09, 2024, 11:26 PM UTC
We are aware that a significant number of customers may be having challenges connecting to the Meraki Dashboard, as well as associated tools such as Vision Portal. We have a team actively investigating.
- identified Oct 09, 2024, 11:43 PM UTC
We have identified the cause of the issue, and our teams are actively working on putting a mitigation in place.
- monitoring Oct 10, 2024, 12:43 AM UTC
Our teams are deploying a mitigation to our systems, and are continuing to monitor them for normal function.
- resolved Oct 10, 2024, 03:28 AM UTC
This incident is now resolved. All services are performing as expected. If you continue to have issues, please contact Meraki Customer Support.
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