Resolved after 1 hour 19 minutes, on October 10, 2024.
This incident is now resolved. All services are performing as expected. If you continue to have issues, please contact Meraki Customer Support.
Update timeline
- investigating Oct 10, 2024, 07:11 AM UTC
We are aware that customers are having issues connecting to the Meraki Dashboard in China (dashboard.meraki.cn). Our teams are actively investigating the issue.
- identified Oct 10, 2024, 07:31 AM UTC
We have identified the cause of the issue, and our teams are actively working on putting mitigation in place.
- monitoring Oct 10, 2024, 08:09 AM UTC
Our teams are deploying a mitigation to our systems, and are continuing to monitor them for normal function.
- resolved Oct 10, 2024, 08:30 AM UTC
This incident is now resolved. All services are performing as expected. If you continue to have issues, please contact Meraki Customer Support.
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