Cisco Meraki incident

MV Cloud Archive issue

Resolved after 57 minutes, on October 14, 2024.

resolved Oct 14, 2024, 11:29 PM UTC

This incident is now resolved. Cloud Archive storage and retrieval is working as expected for all MV cameras. If you continue to experience issues, please contact Meraki Support.

Started
Oct 14, 2024, 10:32 PM UTC
Resolved
Oct 14, 2024, 11:29 PM UTC
Duration
57m
Detected by Pingoru
Oct 14, 2024, 10:32 PM UTC

Update timeline

  1. investigating Oct 14, 2024, 10:32 PM UTC

    We are aware that video backup with MV Cloud Archive is currently degraded. We have a team actively investigating.

  2. resolved Oct 14, 2024, 11:29 PM UTC

    This incident is now resolved. Cloud Archive storage and retrieval is working as expected for all MV cameras. If you continue to experience issues, please contact Meraki Support.

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