Cisco Intersight incident

Workload Optimizer partial outage

Resolved after 14 hours 11 minutes, affecting Intersight Workload Optimizer (IWO), on November 12, 2021.

monitoring Nov 12, 2021, 06:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 12, 2021, 05:12 AM UTC
Resolved
Nov 12, 2021, 07:23 PM UTC
Duration
14h 11m
Detected by Pingoru
Nov 12, 2021, 05:12 AM UTC

Affected components

Intersight Workload Optimizer (IWO)

Update timeline

  1. investigating Nov 12, 2021, 05:12 AM UTC

    We have identified an issue with Intersight Workload Optimizer and are working on a fix. During this time the feature may be unavailable for some users.

  2. identified Nov 12, 2021, 05:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 12, 2021, 07:23 AM UTC

    We are continuing to work on a fix for the issue. Some users may still be experiencing issues with Intersight Workload Optimizer.

  4. identified Nov 12, 2021, 05:15 PM UTC

    The issue has been partially remediated and we are continuing to restore service. Some users may still be experiencing issues with Intersight Workload Optimizer.

  5. monitoring Nov 12, 2021, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 12, 2021, 07:23 PM UTC

    This incident has been resolved.

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