Cirrus Insight Outage History
Cirrus Insight is up right nowPingoru has recorded 37 incidents for Cirrus Insight: 5 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 5 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 520 (0%) |
Incidents, newest first
Major June 16, 2026 Sidebar Errors in Cirrus Insight 5h 10m Cirrus Insight Gmail, Cirrus Insight Outlook, Email Tracking, Buyer Signals
Started Jun 16, 2026, 01:12 PM UTC· resolved Jun 16, 2026, 06:22 PM UTC
- investigating Jun 16, 2026, 01:12 PM UTC
We're receiving reports of red error messages in the CI sidebar. Specifically, issues loading Buyer Signals and Email Activities. This issue is currently under investigation. We will provide updates as they become available.
- identified Jun 16, 2026, 02:24 PM UTC
We've identified the root of this issue to be related to a 3rd party outage, effecting their US East public cluster. They're in the process of deploying a fix to improve stability of the platform. Users should expect to see improvements soon.
- monitoring Jun 16, 2026, 03:10 PM UTC
A fix has been implemented by our 3rd party provider and error messages have cleared. We will continue to monitor to ensure resolution. Sorry for any inconvenience.
- resolved Jun 16, 2026, 06:22 PM UTC
This issue has been resolved.
Major April 19, 2026 Major Outage detected on status page 28m Overall
Started Apr 19, 2026, 09:16 PM UTC· resolved Apr 19, 2026, 09:45 PM UTC
No vendor updates were posted for this incident.
Minor March 17, 2026 Delayed Sync and Calendar Features Rendering Issue 3h 13m Cirrus Insight Gmail, Email Sync, Email Tracking
Started Mar 17, 2026, 04:49 PM UTC· resolved Mar 17, 2026, 08:02 PM UTC
- investigating Mar 17, 2026, 04:49 PM UTC
We're currently seeing intermittent issues with our Cirrus Insight Email Sync and Calendar features running slow. We will continue to investigate and provide updates shortly.
- identified Mar 17, 2026, 06:10 PM UTC
We've identified the issue and a fix is being implemented. We apologize for the inconvenience.
- monitoring Mar 17, 2026, 06:33 PM UTC
A fix has been implemented and services have returned to their normal functions. We will continue to monitor the situation.
- resolved Mar 17, 2026, 08:02 PM UTC
This incident has been resolved. Please reach out to our Support Team if you experience any further related issues: [email protected].
Minor January 13, 2026 Slow Sync Process 22h 23m Email Sync, Calendar Sync
Started Jan 13, 2026, 02:52 PM UTC· resolved Jan 14, 2026, 01:16 PM UTC
- investigating Jan 13, 2026, 02:52 PM UTC
We're currently investigating why some users are seeing slow calendar and email sync response times on our current product. The syncs do not fail, they're just slow to run the required process. Updates to follow as they become available.
- resolved Jan 14, 2026, 01:16 PM UTC
This issue has been resolved. Thank you for your patience.
Minor October 29, 2025 Microsoft and Microsoft Azure Outage 18h Cirrus Insight Gmail, Cirrus Insight Outlook, Account Management Dashboard, Email Sync and 9 more
Started Oct 29, 2025, 06:14 PM UTC· resolved Oct 30, 2025, 12:14 PM UTC
- investigating Oct 29, 2025, 06:14 PM UTC
At this time, Microsoft and Microsoft Azure are experiencing nationwide service outages. This is intermittently impacting some Cirrus Insight services. Microsoft has not provided an estimated time for resolution yet. We're actively monitoring the situation and will send updates as they become available. Please reach out to [email protected] with any questions.
- resolved Oct 30, 2025, 12:14 PM UTC
At this time, all service outages affecting Microsoft and Microsoft Azure have been resolved. If you continue to experience issues or have any questions, please reach out to [email protected]. We appreciate your patience during this disruption.
Minor October 20, 2025 AWS Issues With Chat and 19 Product 21h 18m Cirrus Insight Gmail, Cirrus Insight Outlook, Account Management Dashboard, Email Sync and 9 more
Started Oct 20, 2025, 03:01 PM UTC· resolved Oct 21, 2025, 12:19 PM UTC
- investigating Oct 20, 2025, 03:01 PM UTC
AWS has reported increased error rates and latencies across multiple services in its US-East-1 region today. As a result, we're seeing intermittent issues with our Cirrus Insight 19 application. This is also disrupting our ability to triage incoming chat support requests. In the event that you encounter any issues connecting with our support team, it's recommended to send an email to [email protected] stating the issue you may be experiencing.
- resolved Oct 21, 2025, 12:19 PM UTC
This incident has been resolved.
Minor April 28, 2025 Link Tracking Issues 20h 57m Email Tracking
Started Apr 28, 2025, 03:08 PM UTC· resolved Apr 29, 2025, 12:06 PM UTC
- investigating Apr 28, 2025, 03:08 PM UTC
A subset of Cirrus Insight 19 users are seeing link tracking returning a Bad Gateway error when a recipient selects a tracked link. Temporarily disabling email tracking allows links to return data. Our Engineering teams are working diligently to resolve this issue and will provide updates as they become available.
- identified Apr 28, 2025, 03:19 PM UTC
This issue has been identified and a fix is being deployed to address the Bad Gateway errors.
- monitoring Apr 29, 2025, 12:09 AM UTC
A fix has been deployed and we're monitoring the situation.
- resolved Apr 29, 2025, 12:06 PM UTC
This incident has been resolved