Resolved after 1 hour 6 minutes, affecting API and Biometrics Processing, on October 2, 2022.
Services are now stable. We are continuing to monitor for any further issues.
Affected components
APIBiometrics Processing
Update timeline
- investigating Oct 02, 2022, 10:09 AM UTC
We are currently investigating this issue.
- identified Oct 02, 2022, 10:11 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2022, 10:15 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 02, 2022, 10:24 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 02, 2022, 10:25 AM UTC
Services are now stable. We are continuing to monitor for any further issues.
- resolved Oct 02, 2022, 11:15 AM UTC
This incident has been resolved.
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