CircleLoop incident

Calls failing on iOS and Android

Notice Resolved View vendor source →

CircleLoop experienced a notice incident on July 28, 2026 affecting Inbound calls and Outbound calls, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 11:11 AM UTC
Resolved
Jul 28, 2026, 12:17 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 28, 2026, 11:11 AM UTC

Affected components

Inbound callsOutbound calls

Update timeline

  1. investigating Jul 28, 2026, 11:11 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 28, 2026, 11:15 AM UTC

    We are currently investigating an issue where calls are not connecting for users on iOS and Android. We have confirmed that calls are working on Web App and Desktop Apps.

  3. resolved Jul 28, 2026, 12:17 PM UTC

    This incident has been resolved.