Ciptex incident

Twilio - Potential Issue with flex insights

Notice Resolved View vendor source →

Ciptex experienced a notice incident on February 17, 2026, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 07:30 PM UTC
Resolved
Feb 17, 2026, 07:54 PM UTC
Duration
23m
Detected by Pingoru
Feb 17, 2026, 07:30 PM UTC

Update timeline

  1. investigating Feb 17, 2026, 07:30 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Feb 17, 2026, 07:34 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 17, 2026, 07:35 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 17, 2026, 07:54 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.