Cielo incident

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Major Resolved View vendor source →

Cielo experienced a major incident on June 17, 2026 affecting App Cielo and Centrais de Atendimento and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 04:39 PM UTC
Resolved
Jun 17, 2026, 06:43 PM UTC
Duration
2h 4m
Detected by Pingoru
Jun 17, 2026, 04:39 PM UTC

Affected components

App CieloCentrais de AtendimentoSite Cielo

Update timeline

  1. investigating Jun 17, 2026, 04:39 PM UTC

    Equipes atuando para normalização do ambiente.

  2. investigating Jun 17, 2026, 06:40 PM UTC

    Ambiente normalizado ás 15:29

  3. resolved Jun 17, 2026, 06:43 PM UTC

    Ambiente normalizado ás 15:29