Cielo incident

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Minor Resolved View vendor source →

Cielo experienced a minor incident on May 27, 2026 affecting App Cielo and Site Cielo, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 12:30 PM UTC
Resolved
May 27, 2026, 03:00 PM UTC
Duration
2h 30m
Detected by Pingoru
May 27, 2026, 12:30 PM UTC

Affected components

App CieloSite Cielo

Update timeline

  1. investigating May 27, 2026, 02:15 PM UTC

    Em analise pelos times técnicos

  2. resolved May 27, 2026, 03:00 PM UTC

    Ambiente normalizado