Cielo incident

Indisponibilidade pontual para transações Alelo Auto

Minor Resolved View vendor source →

Cielo experienced a minor incident on October 13, 2026 affecting Autorizador Físico and Bandeiras / Emissores / Parceiros, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 05:33 PM UTC
Resolved
Oct 14, 2026, 12:19 AM UTC
Duration
6h 46m
Detected by Pingoru
Oct 13, 2026, 05:33 PM UTC

Affected components

Autorizador FísicoBandeiras / Emissores / Parceiros

Update timeline

  1. investigating Oct 13, 2026, 05:33 PM UTC

    Em analise juntamente com a bandeira.

  2. identified Oct 13, 2026, 07:46 PM UTC

    Em analise juntamente com a bandeira.

  3. resolved Oct 14, 2026, 12:19 AM UTC

    Ambiente normalizado