Cielo incident

Queda na conversão de pagamentos via QR Code nos produtos Pix Bancos e Pix Cielo

Minor Resolved View vendor source →

Cielo experienced a minor incident on October 9, 2026 affecting Pix, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 11:38 PM UTC
Resolved
Oct 10, 2026, 12:23 AM UTC
Duration
44m
Detected by Pingoru
Oct 09, 2026, 11:38 PM UTC

Affected components

Pix

Update timeline

  1. investigating Oct 09, 2026, 11:38 PM UTC

    Identificamos queda nos pagamentos de QR CODE via PIX e PIX Bancos devido a indisponibilidade no BACEN, caso segue em avaliação.

  2. investigating Oct 09, 2026, 11:38 PM UTC

    Incidente segue em análise pelo BACEN

  3. resolved Oct 10, 2026, 12:23 AM UTC

    Ambiente normalizado