Cielo incident

Indisponibilidade pontual para transações Alelo Auto

Minor Resolved View vendor source →

Cielo experienced a minor incident on October 12, 2026 affecting Autorizador Físico, lasting 19h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 07:37 PM UTC
Resolved
Oct 13, 2026, 03:18 PM UTC
Duration
19h 40m
Detected by Pingoru
Oct 12, 2026, 07:37 PM UTC

Affected components

Autorizador Físico

Update timeline

  1. identified Oct 12, 2026, 07:37 PM UTC

    Em analise pelos times técnicos.

  2. identified Oct 13, 2026, 01:44 PM UTC

    Seguimos em sala juntamente com o emissor realizando as devidas analises.

  3. resolved Oct 13, 2026, 03:18 PM UTC

    Ambiente normalizado.