Resolved after 21 hours 2 minutes, affecting UDOIT and UDOIT, on September 10, 2026.
The file scanning queue has cleared out, and file scans are finishing at the normal rate. Please reach out to our support team at [email protected] if you are still experiencing issues.
Affected components
UDOITUDOIT
Update timeline
- investigating Sep 10, 2026, 06:00 PM UTC
In UDOIT Admin, files are currently stuck processing. This is due to a large file scan queue. Our developers are actively investigating the issue.
- resolved Sep 11, 2026, 03:03 PM UTC
The file scanning queue has cleared out, and file scans are finishing at the normal rate. Please reach out to our support team at [email protected] if you are still experiencing issues.
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