Resolved after 10 hours 18 minutes, on June 13, 2021.
We have found the cause of this issue & are implementing a fix.
Update timeline
- investigating Jun 13, 2021, 12:57 AM UTC
We are actively investigating a known issue with some videos starting at the incorrect time. We know situations like this can have a significant impact on your ministry & are working diligently toward a solution!
- identified Jun 13, 2021, 02:04 AM UTC
We have found the cause of this issue & are implementing a fix.
- resolved Jun 13, 2021, 11:15 AM UTC
This issue has been resolved.
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