Church Online Platform incident

Known Issue

Resolved after 33 minutes, on July 8, 2021.

resolved Jul 08, 2021, 12:54 AM UTC

At 7:15pm CDT, we experienced an issue with a 3rd party provider who supports our public chat & prayer features. Within 30 minutes, they deployed a fix & everything began operating as expected again.

Started
Jul 08, 2021, 12:20 AM UTC
Resolved
Jul 08, 2021, 12:54 AM UTC
Duration
33m
Detected by Pingoru
Jul 08, 2021, 12:20 AM UTC

Update timeline

  1. identified Jul 08, 2021, 12:20 AM UTC

    We have identified a known issue related to public chat & prayer. We know situations like this can have a significant impact on your ministry & are working diligently toward a solution.

  2. resolved Jul 08, 2021, 12:54 AM UTC

    At 7:15pm CDT, we experienced an issue with a 3rd party provider who supports our public chat & prayer features. Within 30 minutes, they deployed a fix & everything began operating as expected again.

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