Church Online Platform incident
Transcripts Unavailable for Week of July 17
Resolved after 13 hours 59 minutes, on July 18, 2022.
Our engineers have populated transcripts from this past weekend. If you are still experiencing issues seeing yours, please reach out to our support team at https://lifechurch.formstack.com/forms/church_support and we will be happy to work with you individually.
Update timeline
- identified Jul 18, 2022, 03:31 AM UTC
We are aware of the issue with transcripts not populating for this weekend. Our team is working on finding the cause and fix for this; we are deeply sorry for any issues that this may cause. Rest assure that we will have it fixed soon.
- resolved Jul 18, 2022, 05:30 PM UTC
Our engineers have populated transcripts from this past weekend. If you are still experiencing issues seeing yours, please reach out to our support team at https://lifechurch.formstack.com/forms/church_support and we will be happy to work with you individually.
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