Church Online Platform incident

Known Issue with Analytics Missing

Resolved after 1 hour 4 minutes, on October 27, 2024.

monitoring Oct 27, 2024, 05:09 PM UTC

We have identified the root cause of this issue and deployed a solution. Analytics should begin reporting as expected now.

Started
Oct 27, 2024, 04:59 PM UTC
Resolved
Oct 27, 2024, 06:03 PM UTC
Duration
1h 4m
Detected by Pingoru
Oct 27, 2024, 04:59 PM UTC

Update timeline

  1. investigating Oct 27, 2024, 04:59 PM UTC

    We are investigating an issue with Analytics not reporting accurately. We know situations like this can have a significant impact on your ministry & are working diligently toward a solution.

  2. monitoring Oct 27, 2024, 05:09 PM UTC

    We have identified the root cause of this issue and deployed a solution. Analytics should begin reporting as expected now.

  3. resolved Oct 27, 2024, 06:03 PM UTC

    This issue has been resolved.

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