Resolved after 8 hours 5 minutes, affecting Auth0 Authentication API, on April 20, 2021.
Our authentication provider has noted a sustained recovery across services and moved to monitoring performance.
Affected components
Update timeline
- investigating Apr 20, 2021, 03:50 PM UTC
Our third-party authentication provider is currently experiencing a service disruption which may impact Chronograph logins. We are currently monitoring the situation and will update accordingly.
- investigating Apr 20, 2021, 03:51 PM UTC
Our authentication provider continues to investigate the issue.
- investigating Apr 20, 2021, 05:46 PM UTC
Our authentication provider continues to investigate but has not yet identified the cause.
- investigating Apr 20, 2021, 07:27 PM UTC
Our authentication provider continues to work on restoring services.
- monitoring Apr 20, 2021, 08:10 PM UTC
Our authentication provider has noted a restoration is in process, and our monitoring indicates most systems are now functioning normally.
- monitoring Apr 20, 2021, 09:46 PM UTC
Our authentication provider has noted a sustained recovery across services and moved to monitoring performance.
- resolved Apr 20, 2021, 11:55 PM UTC
This incident has been resolved.
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