Chord experienced a minor incident on August 5, 2026 affecting Hub, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Hub
Update timeline
- investigating Aug 05, 2026, 10:31 PM UTC
We have identified an issue with a third-party service provider that is currently impacting analytics features. Brands may not be able to navigate reporting and dashboards during this time. Our team is investigating and working to resolve this as quickly as possible. We apologize for the disruption and appreciate your patience.
- identified Aug 05, 2026, 11:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 05, 2026, 11:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 12:23 AM UTC
This incident has been resolved.