Chord incident

Chord OMS - Partial Degradation

Notice Resolved View vendor source →

Chord experienced a notice incident on November 18, 2025 affecting OMS, lasting 7h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:51 PM UTC
Resolved
Nov 18, 2025, 09:30 PM UTC
Duration
7h 39m
Detected by Pingoru
Nov 18, 2025, 01:51 PM UTC

Affected components

OMS

Update timeline

  1. monitoring Nov 18, 2025, 01:51 PM UTC

    Brand customers may experience issues when checking out on storefronts. This is an identified issue with a third-party service provider and is currently being resolved.

  2. resolved Nov 18, 2025, 09:30 PM UTC

    This incident has been resolved.