Chord incident

Chord Platform - Degraded Service

Notice Resolved View vendor source →

Chord experienced a notice incident on November 18, 2025 affecting Hub, lasting 7h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:31 PM UTC
Resolved
Nov 18, 2025, 09:30 PM UTC
Duration
7h 59m
Detected by Pingoru
Nov 18, 2025, 01:31 PM UTC

Affected components

Hub

Update timeline

  1. monitoring Nov 18, 2025, 01:31 PM UTC

    Customers may experience issues when trying to access the Chord platform. This is an identified issue with a third-party service provider and is currently being resolved.

  2. monitoring Nov 18, 2025, 09:30 PM UTC

    This incident has been resolved.

  3. resolved Nov 18, 2025, 09:30 PM UTC

    This incident has been resolved.