Cherwell incident

Neurons Platform - NVU - Experiencing Delays - 1818956

Minor Resolved View vendor source →

Cherwell experienced a minor incident on March 27, 2026 affecting Ivanti Neurons Platform (NVU), lasting 5h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 01:30 PM UTC
Resolved
Mar 27, 2026, 07:05 PM UTC
Duration
5h 34m
Detected by Pingoru
Mar 27, 2026, 01:30 PM UTC

Affected components

Ivanti Neurons Platform (NVU)

Update timeline

  1. investigating Mar 27, 2026, 01:30 PM UTC

    We are currently investigating the issue and will provide more details as they become available.

  2. identified Mar 27, 2026, 05:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2026, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2026, 07:05 PM UTC

    This incident has been resolved.