Cherwell incident

Neurons Platform (FRU) May be slow to import or view data (1822414)

Minor Resolved View vendor source →
Started
Apr 01, 2026, 02:17 PM UTC
Resolved
Apr 01, 2026, 09:17 PM UTC
Duration
7h
Detected by Pingoru
Apr 01, 2026, 02:17 PM UTC

Affected components

Ivanti Neurons Platform (FRU)

Update timeline

  1. investigating Apr 01, 2026, 02:17 PM UTC

    We are currently investigating this issue.

  2. identified Apr 01, 2026, 04:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 01, 2026, 06:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 01, 2026, 09:17 PM UTC

    This incident has been resolved.

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