Cherwell experienced a notice incident on March 27, 2026 affecting Service Manager / Asset Manager (FFZ), lasting 6d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Service Manager / Asset Manager (FFZ)
Update timeline
- monitoring Mar 27, 2026, 03:20 PM UTC
We are starting to see a slight increase in latency within the staging environment. In response we are taking proactive action to minimise any performance degradation. We expect this action to be transparent to our customers. For any questions - please visit Ivanti Global Support
- resolved Apr 02, 2026, 08:25 PM UTC
We have been monitoring over an extended period and can confirm the issue was mitigated.