Cherwell incident

Ivanti Neurons (Patch Intelligence - Sideload) Page my be slow to respond (1840118)

Notice Resolved View vendor source →

Cherwell experienced a notice incident on April 13, 2026 affecting Ivanti Neurons Platform (MLU) and Ivanti Neurons Platform (NVU) and 1 more component, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 04:05 PM UTC
Resolved
Apr 13, 2026, 09:06 PM UTC
Duration
5h
Detected by Pingoru
Apr 13, 2026, 04:05 PM UTC

Affected components

Ivanti Neurons Platform (MLU)Ivanti Neurons Platform (NVU)Ivanti Neurons Platform (UKU)Ivanti Neurons Platform (FRU)Ivanti Neurons Platform (TTU)Ivanti Neurons Platform (TKU)

Update timeline

  1. investigating Apr 13, 2026, 04:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 13, 2026, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 09:06 PM UTC

    This incident has been resolved.