Cherwell incident

Ivanti Neurons for MDM - degradation - https://ap1.mobileiron.com/- 2007380

Cherwell experienced a minor incident on September 2, 2026 affecting https://ap1.mobileiron.com, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started: Sep 02, 2026, 12:23 PM UTC
Resolved: Sep 02, 2026, 02:51 PM UTC
Duration: 2h 27m
Detected by Pingoru: Sep 02, 2026, 12:23 PM UTC

Affected components

https://ap1.mobileiron.com

Update timeline

investigating Sep 02, 2026, 12:23 PM UTC

Customers on Ivanti Neurons for MDM AP1 https://ap1.mobileiron.com are experiencing delay in reports generation. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
monitoring Sep 02, 2026, 01:07 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 02, 2026, 02:51 PM UTC

This incident has been resolved.