Cherry Servers Outage History

Cherry Servers had 4 outages in the last 2 years totaling 192h 22m of downtime — averaging 0.2 incidents per month.

There were 4 Cherry Servers outages since May 6, 2026 totaling 192h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cherryservers.com

Minor June 10, 2026

ISP pathways issue

Detected by Pingoru: Jun 10, 2026, 05:11 PM UTC
Resolved: Jun 11, 2026, 05:59 AM UTC
Duration: 12h 47m

Affected: NetworkInfrastructure (Singapore)

Timeline · 3 updates

monitoring Jun 10, 2026, 05:11 PM UTC

We noticed an outgoing pathways issue with one of our Singapore ISP providers. We migrated traffic to a different provider. Currently, we are monitoring the situation. June 11, 2026 08:59 EEST
monitoring Jun 10, 2026, 05:11 PM UTC

We noticed an outgoing pathways issue with one of our Singapore ISP providers. We migrated traffic to a different provider. Currently, we are monitoring the situation.
resolved Jun 11, 2026, 05:59 AM UTC

The situation with the ISP is resolved. Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

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Minor May 23, 2026

AM4 rack 15 secondary access switch member issues

Detected by Pingoru: May 23, 2026, 07:55 AM UTC
Resolved: May 28, 2026, 04:56 PM UTC
Duration: 5d 9h

Affected: NetworkInfrastructure (Amsterdam (NL))

Timeline · 3 updates

identified May 23, 2026, 07:55 AM UTC

In rack 15 of AM4 location, one of the redundant access switches failed. Server networking should be operating through the remaining access switch normally. Steps to restore full redundancy are being taken. Affected server customers will be contacted via email. May 28, 2026 19:56 EEST
identified May 23, 2026, 07:55 AM UTC

In rack 15 of AM4 location, one of the redundant access switches failed. Server networking should be operating through the remaining access switch normally. Steps to restore full redundancy are being taken. Affected server customers will be contacted via email.
resolved May 28, 2026, 04:56 PM UTC

Redundancy has been restored Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

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Minor May 12, 2026

Access switch failure, Amsterdam Rack 2

Detected by Pingoru: May 12, 2026, 12:33 PM UTC
Resolved: May 14, 2026, 01:58 PM UTC
Duration: 2d 1h

Affected: InfrastructureInfrastructure (Amsterdam (NL))

Timeline · 3 updates

monitoring May 12, 2026, 12:33 PM UTC

Full location: Amsterdam DC, Rack 2. One segment of NL location DC an access switch failed. The switch is redundant, meaning that minimal to no issues are felt. May 14, 2026 16:58 EEST
monitoring May 12, 2026, 12:33 PM UTC

Full location: Amsterdam DC, Rack 2. One segment of NL location DC an access switch failed. The switch is redundant, meaning that minimal to no issues are felt.
resolved May 14, 2026, 01:58 PM UTC

After replacement of stack-unit and extensive monitoring, full redundancy has been restored. Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close

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Minor May 6, 2026

ISP issues with one of our providers

Detected by Pingoru: May 06, 2026, 12:21 PM UTC
Resolved: May 06, 2026, 01:31 PM UTC
Duration: 1h 9m

Affected: NetworkInfrastructure (Lithuania)

Timeline · 1 update

identified May 06, 2026, 12:21 PM UTC

One of the core redundant ISPs lost its connection in LT location. We are communicating with the ISP to resolve the issue. The remaining ISP backbones are fully handling all of the traffic, so no immediate routing issues should be visible. Some pathways may have changed.

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