Cherry Servers incident

AM4 rack 15 secondary access switch member issues

Minor Resolved View vendor source →

Cherry Servers experienced a minor incident on May 23, 2026 affecting Network and Infrastructure (Amsterdam (NL)), lasting 5d 9h. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 07:55 AM UTC
Resolved
May 28, 2026, 04:56 PM UTC
Duration
5d 9h
Detected by Pingoru
May 23, 2026, 07:55 AM UTC

Affected components

NetworkInfrastructure (Amsterdam (NL))

Update timeline

  1. identified May 23, 2026, 07:55 AM UTC

    In rack 15 of AM4 location, one of the redundant access switches failed. Server networking should be operating through the remaining access switch normally. Steps to restore full redundancy are being taken. Affected server customers will be contacted via email. May 28, 2026 19:56 EEST

  2. identified May 23, 2026, 07:55 AM UTC

    In rack 15 of AM4 location, one of the redundant access switches failed. Server networking should be operating through the remaining access switch normally. Steps to restore full redundancy are being taken. Affected server customers will be contacted via email.

  3. resolved May 28, 2026, 04:56 PM UTC

    Redundancy has been restored Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close