Cherry Servers experienced a minor incident on September 28, 2026 affecting Network and Infrastructure (Chicago (US)), lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 28, 2026, 08:13 AM UTC
CH2 location lost one of its redundant ISP connections to Lumen. Other providers are taking over; some path changes may occur. Contacting Lumen and investigating the core issue. September 28, 2026 11:22 EEST
- identified Sep 28, 2026, 08:13 AM UTC
CH2 location lost one of its redundant ISP connections to Lumen. Other providers are taking over; some path changes may occur. Contacting Lumen and investigating the core issue.
- identified Sep 28, 2026, 08:22 AM UTC
Unreported maintenance event by Lumen. Gathering details on why Lumen did not inform us. September 28, 2026 11:38 EEST
- identified Sep 28, 2026, 08:22 AM UTC
Unreported maintenance event by Lumen. Gathering details on why Lumen did not inform us.
- resolved Sep 28, 2026, 08:38 AM UTC
Lumen link fully restored. Back to current status Status History Report Issue Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close